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Terms and Conditions for Electrical Fiber Optic Connectors

  1. Product Scope
    • These terms apply to all connectors offered by Electrical Fiber Optic Connectors, including the Series 8819, 8811FO and Series 8821 connectors, designed for harsh and hazardous environments such as subsea, marine, oil & gas, and explosive atmospheres.
  2. Warranty
    • All products are covered by a 1-year limited warranty against manufacturing defects. Warranty is void if products are misused, improperly installed, or used outside their specified conditions.
  3. Specifications and Usage
    • Series 8819: Designed by JOWO-Systemtechnik for mission-critical applications, including subsea, marine, oil & gas, and hazardous environments.
    • Series 8811FO: Designed for underwater and harsh environments with expanded beam fiber optic technology. Watertight up to 1,000 meters and rated for 3000+ mating cycles.
    • Series 8821: Features dry-mate connectors with a pressure rating up to 50 MPa and various shell sizes. Rated for 200+ mating cycles and compatible with standard backshells.
      Products must be used within the following parameters:
      • Operating Temperature: Ambient -30°C to +70°C, Subsea -4°C to +40°C.
      • Operating Pressure: Up to 10 MPa (100 bar).
  4. Certifications
    • Products are certified for use in explosive atmospheres and hazardous environments.
    • Certifications include IECEx EPS 15.0015X and EPS 15 ATEX 1 980 X.
    • Users must ensure compliance with local and international regulations when installing and operating these connectors.
  5. Order Policies
    • Orders for customized products are non-cancelable once production begins.
    • Standard product orders can be canceled within 48 hours of confirmation.
  6. Shipping and Delivery
    • Delivery times are subject to availability. Electrical Fiber Optic Connectors is not responsible for delays caused by third-party logistics providers.
    • Duties, taxes, and customs charges must be borne by the buyer unless specified otherwise.
  7. Returns and Repairs
    • Returns are accepted for defective products under warranty. Custom products are non-returnable.
    • Repairs are offered for out-of-warranty products at a cost determined upon inspection.
  8. Liability Limitations
    • Electrical Fiber Optic Connectors is not liable for indirect or consequential damages, including loss of revenue, downtime, or damage caused by improper use or installation.
  9. Technical Support and Maintenance
    • Maintenance must be performed by certified professionals.
    • Unauthorized repairs or modifications void the warranty.
  10. Governing Law
    • These terms are governed by the laws of United States, and disputes will be resolved in the courts of Richmond, Tx.